Tuesday, September 10, 2013

Unable to open office files in Office client stored in SharePoint

One of my clients who is heavily using SharePoint Workspace 2010 faced an issue recently where some of the employees were unable to open the Microsoft Office files (word, excel, powerpoint files) in Office client applications. Files are stored in SharePoint and once they try to open the files in client application they get the below error.

 "could not open 'https://servername/Documents/CA_Project001.xlsx'"

So finally figured that this happens due to SharePoint Workspace temp files stored in the below location which are used for synchronising.

"c:\Users\login_user_name\AppData\Local\Microsoft\Office\14.0\OfficeFileCache"

Terminating the workspace process and cleaning the temp files sorted the issue. :)